Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Chopp Shop Atelier offers a wide range of tailoring, alteration, clothing repair, mending, and design services. Please visit our full services page to read more about everything we do!
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We’re here, we’re Queer, and we’re proud of it! Chopp Shop began from a sincere desire to make high quality alterations and bespoke apparel more accessible to our own communities.
We are the only fully queer-owned, Latine-owned, Trans-owned, Disabled-owned tailor and clothing atelier in Baltimore.
Your comfort and safety is our highest priority, so if there’s anything we can do to make your fitting experience feel safer, more trauma informed, more accessible, or more affirming? Don’t hesitate to ask.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within two business days.
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Because our items are one-of-a-kind, vintage, or custom-made-to-order, all sales are considered final sale.
If for any reason you are dissatisfied with your purchase, please contact us at Hello@ChoppShopAtelier.com within 3 days of delivery with photos of the issue.
PLEASE be sure you have fully read all item descriptions and details before purchasing; we do not allow returns for any reason other than as described above.
We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
Services for alterations, mending, repairs, and custom clothing are NOT ELIGIBLE FOR REFUNDS AFTER THE SERVICES ARE PERFORMED.